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What types of cigars will I receive with my membership?
We feature only premium, hard-to-find cigars from boutique tobacconists around the world. Previous selections of the Cigar of the Month Club have included cigars from Ecuador, the Dominican Republic, Honduras and other premier tobacco-producing countries. All of our cigars are selected by our panel of tobacco experts for their complexity, quality-construction, fine tobacco blends and exclusivity and many of our featured cigars have been awarded the highest honors at international tobacco competitions.
Do you send a wide variety of cigars?
Each month you'll receive five different premium cigars with a wide variety of gauges, lengths, wrapper styles and blends guaranteed to please even the most serious of cigar connoisseurs.
Do you feature Cuban cigars?
No. The sale or possession of Cuban cigars is illegal in the United States.
How are your cigar packaged?
All of our cigars are delivered in specially-designed packaging to maintain freshness and to ensure safe delivery. You'll also receive our Cigar Lovers Newsletter with information regarding our monthly selections and discounted offers should you wish to re-order a specific cigar.
Can I choose the cigars that I'll receive?
Part of the fun of each monthly delivery is the excitement of experiencing our latest selections for the first time. So, while you cannot specify in advance what cigars you'll receive, rest assured that each monthly delivery is sent to you only after having passed the highest standards of our tobacconist professionals.
What if I don't like one of the cigars? Do you offer a guarantee?
Your satisfaction is our business. If you're ever unhappy with our service, you can cancel your membership and receive a full refund for any unshipped merchandise. No questions asked and no additional costs!
How long are your memberships?
As long as you like! We offer 3, 6, and 12 month memberships and our Cigar of the Season Club with new selections each spring, summer, fall and winter. You can also join with a monthly renewable membership.
If I send a gift membership, do you include a message?
Of course. When placing your order you'll have the option of sending a gift announcement by U.S. mail or email. You can even print a gift message right from your computer.
How do you ship your products?
We ship all monthly gift clubs to arrive the last week of each month. All shipments are sent by common carrier (FedEx, UPS or USPS) and are delivered in protective packaging for safe arrival.
Can you ship to PO boxes, FPO or APO boxes?
No, we can only ship to residential and business addresses.
Can you ship outside the United States?
We apologize but due to the perishable nature of some of our gourmet items, we can only ship within the continental 48 United States.
How can I pay for my order?
We accept Visa, MasterCard, American Express, and Discover.
Do members of the Cigar of the Month Club have to be a certain age?
Yes! Membership in the Cigar-of-the-Month club is restricted to those 19 years of age or older. Please be prepared to show I.D. upon delivery.
Do you offer corporate quantity discounts?
Yes, we have a variety of corporate programs encompassing all of our gourmet monthly gift clubs. Please call us at 1-800-507-4660 for more information. You may also contact us by email at firstname.lastname@example.org.
How can I reach you?
Telephone assistance is available 7 days a week.
Toll-free Order Hotline: 1-800-507-4660 ext. 1 (8AM to 1AM Eastern, 7 Days)
Customer Service: 1-800-507-4660 ext. 2 (8AM to 6PM Eastern, M-F)
Corporate Sales: 1-800-507-4660 ext. 3 (8AM to 6PM Eastern, M-F)
Ready to order?
Order online today or call us toll-free at 1-800-507-4660.